"I called and left message on Sunday evening, that my water heater would not cycle to heat the water. Brian called me back first thing Monday morning, and over the phone, got the the water heater working right away with no further problems. We've used Wright Plumbing since 2017 when we built a new house. They put in our septic and plumbed the house. When Wright does it, it is done right. Brian and his employees are very professional and polite."